Unofficial magicJack Forum

testing123 · Dan Needs To Hire Me Joined: 13 Nov 2007 Posts: 480

Mods: This thread is quite informative (even more so when they solve it).

In particular this post by LikeMagic about Firewall Ports.

I think it should be considered for Sticky.
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bigbear78 · Posted: Fri Apr 04, 2008 8:32 pm Post subject:

Sticky on how to remove the MJ software from your computer and how to format the MJ if it is needed due to it not working with a blue light still on!

Bendle · Posted: Thu May 15, 2008 1:09 am Post subject:

This one:

http://unofficialmagicjack.forum2u.org/grand-central-invite-t160-135.html

Phil

Sorry if I may seem out of line, as a newbie offering suggestions, but I think a good thread to be stickied might be something like "Before you buy MagicJack, read this" -- and the thread could contain some of the most common concerns new MJ users have raised. There's certainly no requirement that a forum user be an actual MJ customer, and I think it's reasonable to assume that people who are thinking about buying one but doing a little research first might come across this site.

Or maybe call it, "FAQ -- Non-technical issues" (from what I can see, all of the presently sticky threads pertain to technical stuff).

Here's one entry that it looks to me should go in such a thread; this seems to come up often enough that it might save some potential customers a little grief.

Q: The MagicJack site said they wouldn't bill my credit card for 30 days. I ordered the product, and they broke their promise and billed me immediately!

A: There are several possibilities:

1) Did you order expedited shipping? If you did ... well, they didn't break their promise. There's a notice in the signup process that if you choose expedited shipping, you will be billed immediately. Sometimes people miss it, I guess, but it's there. Sorry.

2) Did you use a debit card? [Someone more familiar with debit card billing than me can fill in the details here.]

3) [etc.]
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