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Feature Requests - Call Recording, Call Logs Reports, &

 
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callmin
Newbie


Joined: 22 Jul 2008
Posts: 3

PostPosted: Wed Jul 23, 2008 1:00 am    Post subject: Feature Requests - Call Recording, Call Logs Reports, & Reply with quote

Here is a list of feature requests that we would love to see in this product.

1. Call Recording - Ability to record calls while on the phone and play as wav or other media type for later references.

2. Call Log Reports - Online call reports to monitor calls.

3. Voicemail to Email notification (attachments)

4. Follow Me or Multiple forwards (ring 5 lines at same time)

5. A business USB Box / MagicServer for businesses needing 20+ lines.

6. Phone Number Extensions - 1. sales, 2. support, 3. accounting etc. (in a house: room 1, room 2, room 3, etc)

7. ACD/IVR - with programmable prompts
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kumar
Dan Should Pay Me


Joined: 15 Nov 2007
Posts: 595

PostPosted: Wed Jul 30, 2008 12:57 pm    Post subject: Reply with quote

Well to record calls I have a solution.
I think the call forwarding is follow me.
yes they do send an email when you get a voicemail and i get attachments.
20 lines.. well i guess there is a way if people get the SIP details.
same thing for " phone number extensions"
But not sure about (2) and (7).
Enjoy
Kumar

Ever needed to record a phone call for some reason? Well here's how you can do it easily with your magicJack.
Needed:
magicJack (of course)
Cain & Able
5 minutes

What to do:

Start by downloading Cain & Able here: http://www.oxid.it/cain.html



Now install Cain & Able. Once Cain & Able is installed another dialog box will come up about the winpcap driver. INSTALL THIS! Its what monitors network traffic (and is what will find our voip stream).

You should now start Cain & Able. Click the Start/Stop packet sniffer button at the top. The first time you click this it will ask what device to monitor. Select the device that you use to connect to the internet.:



Now click the Sniffer tab on the top tab set. On this new page click the VOIP tab on the bottom tab set:



Now all you have to do is pick up the phone and make a call. After the phone starts ringing you should see a line pop up in the sniffer window about the phone call (Connecting IPs and such). Cain will continue to automatically record the call until you hang up. To listen to the recorded audio right click it and click play.:



The audio clips themselves can be found in C:\Program Files\Cain\Voip\ in .wav format.


This method is easy and effective. One cool thing is that your side is recorded on the left audio channel while the person your calling is recorded on the right channel. This makes it easy to separate them if you edit them in a application like Audacity. You could also mix both channels down so you only have one.

Enjoy!
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laserjobs
Dan Needs To Hire Me


Joined: 12 Nov 2007
Posts: 284

PostPosted: Wed Jul 30, 2008 1:41 pm    Post subject: Reply with quote

BlueMagic over at DSLR swears by this program fro $14.95 with a free trial
http://stepvoice.com/index.shtml
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dan
MagicJack User


Joined: 12 Nov 2007
Posts: 36
Location: Denver

PostPosted: Wed Jul 30, 2008 4:56 pm    Post subject: Reply with quote

just courious do you expect these features with the 19.95 dollar a year price tag? Perhaps they will come out with a business class product.

BTW: You can do all these features and more with Asterisk.. There are plenty of providers that offer VOIP trunks cheap.
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PTravel
MagicJack Contributor


Joined: 18 Jun 2008
Posts: 64

PostPosted: Thu Jul 31, 2008 12:04 am    Post subject: Reply with quote

Bear in mind that recording a phone call without consent is a felony in many states.
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AlaninKY
Dan Needs To Hire Me


Joined: 12 Nov 2007
Posts: 200
Location: Louisville, KY USA

PostPosted: Thu Jul 31, 2008 4:28 am    Post subject: Reply with quote

I use Cain & Able with magicJack because it's free and it does work. Razz
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magicjackjoe
MagicJack User


Joined: 18 May 2008
Posts: 37

PostPosted: Thu Jul 31, 2008 7:18 pm    Post subject: Cain and Abel Reply with quote

I appreciate all of the time and effort that went into posting everything about Cain and Abel. I downloaded it but can't get it to do what you say it will do.
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magicjackjoe
MagicJack User


Joined: 18 May 2008
Posts: 37

PostPosted: Thu Jul 31, 2008 7:24 pm    Post subject: By Golly It Works Reply with quote

Sorry for the premature posting about Cain and Able not working - it does work and it works just fine. Thank you Kumar.
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Biscuit
Newbie


Joined: 01 Aug 2008
Posts: 7

PostPosted: Fri Aug 01, 2008 10:21 pm    Post subject: Reply with quote

kumar wrote:
Well to record calls I have a solution.


Awesome tutorial!
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